Our Helpdesk Operator courses

CompTIA A+ IT Technician 2009
CompTIA A+ IT Technician 2009
The CompTIA A+ training course provides students core knowledge required in the assembly, configuration and troubleshooting of PC computers. The CompTIA...
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CompTIA A+ IT Technician 2012
CompTIA A+ IT Technician 2012
The CompTIA A+ training course provides students core knowledge required in the assembly, configuration and troubleshooting of PC computers. The CompTIA...
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CompTIA Linux+
CompTIA Linux+
A CompTIA Linux+ certification validates technical competency and indicates a broad awareness of Linux operating systems. Those holding CompTIA Linux+...
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CompTIA Network+ 2012
CompTIA Network+ 2012
The CompTIA Network + training course provides students with the core knowledge required in the design, configuration and troubleshooting of networks....
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CompTIA Security+ 2011
CompTIA Security+ 2011
The CompTIA Security+ course provides students with core knowledge required to show competency in system security, network infrastructure, access control...
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CompTIA Server+ 2009
CompTIA Server+ 2009
CompTIA Server+ certification establishes the test candidate's ability to install, configure, diagnose and troubleshoot server hardware and network...
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MCITP Windows 7 Enterprise Desktop Support Technician
MCITP Windows 7 Enterprise Desktop Support Technician
As a desktop support technician, you're responsible for deploying, configuring and maintaining client workstations. Certification in desktop administration...
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MCITP Windows 7, Enterprise Desktop Administrator
MCITP Windows 7, Enterprise Desktop Administrator
As a desktop administrator, you're responsible for deploying, configuring and maintaining client workstations. Certification in desktop administration...
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MCP Microsoft Windows XP Professional Administration and Maintenance
MCP Microsoft Windows XP Professional Administration and Maintenance
Microsoft Windows XP Professional Administration and Maintenance is designed to address the implementation and desktop support needs of IT professionals...
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MCSA Windows 7 Enterprise Desktop Support Technician
MCSA Windows 7 Enterprise Desktop Support Technician
As a desktop support technician, you're responsible for deploying, configuring and maintaining client workstations. Certification in desktop administration...
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MCSE Microsoft Certified Systems Engineer 2003
MCSE Microsoft Certified Systems Engineer 2003
This course is intended for systems administrator and systems engineer candidates who are responsible for managing accounts and resources. These tasks...
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MCTS Microsoft Office SharePoint Server 2007 Configuration
MCTS Microsoft Office SharePoint Server 2007 Configuration
Organisations use Microsoft Office SharePoint Server 2007 - MOSS 2007 - as a platform to facilitate collaboration, provide content management features,...
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MCTS Windows 7 Configuring
MCTS Windows 7 Configuring
As a desktop administrator, you're responsible for deploying, configuring and maintaining client workstations. Certification in desktop administration...
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MCTS Windows Server 2008 Active Directory Configuration
MCTS Windows Server 2008 Active Directory Configuration
Windows Server 2008 is designed to increase the reliability and flexibility of any server infrastructure. Active Directory is integrated with Windows Server...
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MCTS Windows Server 2008 Applications Infrastructure Configuration
MCTS Windows Server 2008 Applications Infrastructure Configuration
This particular certification is aimed at professionals who establish or maintain an organisation's network services and applications. You'll...
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MCTS Windows Server 2008 Network Infrastructure Configuration
MCTS Windows Server 2008 Network Infrastructure Configuration
This certification proves you can excel in a Windows Server 2008 environment, with expertise in implementing and administering a network operating system....
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MCTS Windows Vista, Configuring
MCTS Windows Vista, Configuring
This course is designed to provide in-depth understanding of the Microsoft Windows Vista operating system. The course covers such topics like installation...
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MOS Microsoft Office Specialist 2010
MOS Microsoft Office Specialist 2010
This certification can help you differentiate yourself in the competitive job market and broaden your employment opportunities....
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OCA 10g Administrator Certified Associate
OCA 10g Administrator Certified Associate
Oracle certifications are industry-recognised, sought-after credentials that can help you succeed in your IT career. The OCA 10g credential is your first...
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OCA 11g Administrator Certified Associate
OCA 11g Administrator Certified Associate
Oracle certifications are industry-recognised, sought-after credentials that can help you succeed in your IT career. The entry-level OCA 11g certification...
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