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ITIL Foundation

ITIL Foundation certification shows that you have a basic-level understanding of ITIL, the global benchmark for best practices in IT service management.

This internationally recognised qualification is the first step towards more advanced ITIL certification.

The Learning People will provide you with all the training you need to pass the ITIL Foundation exam BH0-006 and get certified - guaranteed!

Quick course guide

Qualification: ITIL Foundation Student support: 24x7 support by expert mentors
Study time: Full time: 7 to 10 days
Part time: 4 to 6 months		 Prerequisites: None
Enrolment dates: Anytime, start now! Assessment:

Via external provider		 BH0-006
Delivered by: Skillsoft Resources required: Internet
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Find out if ITIL Foundation is right for you.
Contact a Learning Consultant for free expert advice.

Skills you'll gain

  • Identify the features of service management
  • Identify the advantages of service automation
  • Manage service strategy
  • Design a management architecture that integrates it needs with business needs
  • Review the service level management process
  • Identify change management scope and objectives
  • Measure the effectiveness of the service desk
  • Measure and identify the challenges to effective incident management
  • Sequence the steps in a continual service improvement model
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What's included

  • 24x7 access to high quality E-learning
  • Practice exams
  • 24x7 support by expert mentors
  • 12 months unlimited access
  • Certification guarantee*
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Who is this course for?

  • IT professionals
  • Business managers
  • Business process owners
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Prerequisites for this course

None
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BHO-006: ITIL Foundation

  • ITIL and the Service Lifecycle
  • Service Strategy Fundamentals
  • Service Strategy Processes
  • Service Design Fundamentals
  • Service Design Processes
  • Service Transition Processes and Principles
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Find out if ITIL Foundation is right for you.
Contact a Learning Consultant for free expert advice.

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