MCITP Windows 7 Enterprise Desktop Support Technician training course
As a desktop support technician, you're responsible for deploying, configuring and maintaining client workstations.
Certification in desktop administration can help you stand out and boost your IT employment opportunities.
This Microsoft certification proves to employers that you have the skills and knowledge to set the strategic direction for client computers, deploy operating systems and desktop applications, and manage the client life cycle.
This credential is ideal if you intend to specialise in Windows 7 desktop and application deployments, and manage desktop environments for medium to large organisations.
Print this page0800 0141 311 or 01273 907 919
0800 0141 311 or
01273 907 919
Quick course guide
This course is ideal for
- Desktop Support Technicians
- Level 1 & 2 Support Technicians
- IT Managers
What you'll learn
- Install, deploy and migrate to Windows 7
- Configure network connectivity
- Plan and manage software updates
- Plan and manage a physical hardware and virtualisation strategy
- Design client configurations
- Design application packages for deployment
- Configure backup and recovery options
Included
24x7 access to high quality E-learning
Hands-on interactive LABS
Practise exams
24x7 support by expert mentors
12 months unlimited access
Study Guides
Class notes
Certification guarantee*
Content approved by Microsoft
70 – 680: Windows 7 Configuring
- Planning for Windows 7 Deployment
- Determining Application Compatibility for Windows 7
- Creating a Standard Image to Deploy Windows 7
- Deploying Windows 7 Using WDS and USMT
- Deploying Windows 7 Using Lite-Touch Installation
- Deploying Windows 7 using Zero-Touch Installation
- Designing Windows 7 Client Configuration
- Troubleshooting Windows 7 Client Configuration
- Designing Application and Update Deployments for Windows 7
70 – 685: PRO Windows 7: Enterprise Desktop Support Technician
- Identifying and resolving Windows 7 application issues
- Management and maintenance of Windows 7 client systems
- Troubleshooting logon and resource access issues in Windows 7
- Resolving Windows 7 network connectivity issues
- Troubleshooting IE8 and encryption issues in Windows 7
- Protecting Windows 7 against malware and vulnerabilities
Average salary trend for a Desktop Support Technician
Source: ITjobswatch.co.uk
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